FAQs

Frequently Asked Questions

Is this equipment legal to own?

In the UK, civilian ownership of body armour is legal. Laws differ in other countries — some restrict or prohibit civilian ownership or import. You are responsible for confirming the law in your jurisdiction before ordering. If in doubt, contact us first.

What do the protection ratings mean?

Ratings such as NIJ IIIA describe the level of ballistic protection a product is designed to provide, as stated by the manufacturer. We quote these as supplied to us and have not independently re-tested every item. No protective equipment is "bulletproof" — it offers a defined level of resistance, not a guarantee of safety.

How do I choose the right size?

Helmets are sized by head circumference in centimetres — measure around the widest part of your head. Panels are listed by their dimensions (for example 10×12 inch). Each product page lists the sizes and fitments available. If you need help, contact us before ordering.

How long does delivery take?

Items are shipped directly from our supply partners. Most orders are dispatched within 1–3 business days, and typically arrive within 1–3 weeks depending on destination. You'll receive tracking by email once your order is dispatched. See our Shipping page for more detail.

What is your returns policy?

Please see our Refund Policy for full details. For hygiene and safety reasons, certain protective items may be non-returnable once opened or worn, unless faulty.