Shipping policy

At R supply store, we are committed to ensuring every order is processed with care and delivered as efficiently as possible. Please review our shipping policy below for clarity on delivery expectations.

Order Processing & Fulfilment

• All orders are processed and fulfilled promptly after purchase.

• Average postage times are displayed at checkout and serve as a guideline. While we strive to meet these estimates, delivery times may vary due to factors outside our control, such as courier delays, customs processing, and regional logistics issues.

• You will receive a tracking number as soon as your order has been dispatched.

Resin Model Orders

• Please note that resin models are made to order.

• Additional time is required for production, quality checks, and safe packaging before dispatch.

• We take pride in our rigorous quality control process, ensuring each model meets our standards before leaving our facility.

Delivery Estimates

• Standard shipping times vary depending on the destination. While most orders arrive within the displayed timeframe, unforeseen delays with carriers may occur.

• We cannot guarantee exact delivery dates, but we will always ensure your order is on its way as quickly as possible.

Customs & Import Fees

• Some international orders may be subject to customs or import fees depending on your country’s regulations. These costs are the responsibility of the customer.

Our Commitment

Your satisfaction is our priority. We take every step to ensure your order arrives safely and in excellent condition. Should you have any concerns with your shipment, please reach out to us directly and we will be happy to assist.